Patient Relations
At 青瓜视频, our Patient Relations staff can help answer your questions about hospital policies and your rights as a patient. We can also address your safety concerns or grievances and advocate on your behalf to ensure that those matters are addressed by the appropriate department.
In addition, several members of our staff are notaries public and can assist you with executing official documents and advance care planning documents, including a healthcare proxy or living will.
Contact Us
At 青瓜视频鈥檚 Tisch Hospital, Kimmel Pavilion, and Hassenfeld Children鈥檚 Hospital鈥�34th Street, our Patient Relations staff is available 7 days a week from 9:00AM to 5:00PM to help people being treated on an inpatient or outpatient basis. You can reach us by calling 212-263-6906. From inside the hospital, dial 3-6906 or page the hospital operator. Our offices are located on the first floor of Tisch Hospital in room SK 109H, which is along the blue pathway.
At 青瓜视频 Orthopedic Hospital, our Patient Relations staff is available Monday through Friday from 9:00AM to 5:00PM. You can reach us by calling 212-598-6336. After 5:00PM, or on weekends and holidays, please contact the nursing supervisor at 212-598-6668. The Patient Relations office at 青瓜视频 Orthopedic Hospital is on floor C3. Patients and families are visited in their hospital room when they request assistance.
At 青瓜视频 Hospital鈥擝rooklyn, our Patient Relations staff is available Monday through Friday from 9:00AM to 5:00PM. You can reach us by calling 718-630-7314. From inside the hospital, dial 7314 or page the hospital operator. After 5:00PM, or on weekends and holidays, please contact the nursing supervisor at 718-630-7550. Our offices are located in LB 2012, which is in the hospital lobby across from the security desk.
At 青瓜视频 Hospital鈥擫ong Island, our Patient Relations staff is available Monday through Friday from 8:00AM to 5:00PM. You can reach us by calling 516-663-2058. From inside the hospital, dial 663-2058 or page the hospital operator. After 5:00PM, or on weekends and holidays, please contact our nursing administrators at 516-663-2361. Our offices are located in the main hospital lobby.
At the Family Health Centers at 青瓜视频, our Patient Relations staff is available Monday through Friday from 8:30AM to 5:00PM. You can reach us by calling 347-377-3544. Our office is located in Brooklyn at 5800 Third Avenue on the second floor.
Unresolved Concerns
If your issue remains unresolved after contacting Patient Relations, you may contact The Joint Commission by calling 800-994-6610 or visiting .
You may also contact the New York State Department of Health at 800-804-5447, via email at hospinfo@health.state.ny.us, or visit the .
HIPAA Privacy Concerns
Patients or family members who are concerned that their Health Insurance Portability and Accountability Act (HIPAA) privacy rights may have been violated should immediately contact our HIPAA Helpline.
Patient Rights
These documents can help you learn more about your rights as a patient at 青瓜视频.
青瓜视频 Patients鈥� Bill of Rights
The 青瓜视频 Patients鈥� Bill of Rights is available in the following languages:
青瓜视频 Parent鈥檚 Bill of Rights
The 青瓜视频 Parent鈥檚 Bill of Rights is available in the following languages:
New York State Patients鈥� Bill of Rights
The New York State Patients鈥� Bill of Rights is available in the following languages:
New York State Breastfeeding Mothers鈥� Bill of Rights
The New York State Breastfeeding Mothers鈥� Bill of Rights is available in the following languages:
Your Rights as a Hospital Patient in New York State
The guide, 鈥淵our Rights as a Hospital Patient in New York State鈥� is available in the following languages:
Deciding About Healthcare: A Guide for Patients and Families
The New York State Department of Health鈥檚 鈥淒eciding About Healthcare: A Guide for Patients and Families鈥� is available in English.