Sharing & Requesting Access to 青瓜视频 Health MyChart
Our patient portal, , allows you to easily access information about your medical history and manage your care online and through the 青瓜视频 Health app. With proper consent, patients age 12 and older can grant access to their MyChart account to a trusted family member or caregiver. For children age 11 and younger, parents and guardians may request proxy access to their child鈥檚 health record.
Follow these instructions to request proxy access or share access to a family member鈥檚 青瓜视频 Health MyChart account. For more information about MyChart and shared access, please see our .
Requesting Proxy MyChart Access for Children Age 11 and Younger
To request proxy access to your child鈥檚 青瓜视频 Health MyChart health record, you must first have your own account. If you are a patient at 青瓜视频 and don鈥檛 yet have an account, you can . If you are not a patient at 青瓜视频, please call our MyChart Help Desk at 866-262-6458 so that we may create an account for you.
After logging into your 青瓜视频 Health MyChart account, follow these steps to request access to your child鈥檚 health record:
- From the Menu, scroll to Sharing and select 鈥淪hare My Record.鈥�
- Select 鈥淔riends and Family Access.鈥�
- Under Records I Can See, select 鈥淩equest Access to My Child鈥檚 Account (Under Age 12).鈥�
- Enter your child鈥檚 information and review the agreement language.
- Check the box to accept the agreement, and then tap 鈥淪ubmit Request.鈥�
Please note that processing time for reviewing and approving proxy access may vary. You will receive a notification to your 青瓜视频 Health MyChart account when access to your child鈥檚 health record has been reviewed.
Sharing MyChart Access for People Age 12 and Older
People age 12 and older can create their own 青瓜视频 Health MyChart account and can choose to share access to their account with a parent, guardian, or other trusted caregiver or friend. Shared access to the accounts of people age 12 to 17 expires on their 18th birthday, in accordance with New York State law. The person can choose to share access again at that time.
To share access, you must first . The person with whom you are sharing access must also have an 青瓜视频 MyChart account in order to accept your invitation. If they are a patient at 青瓜视频, they can online. If they are not a patient at 青瓜视频, they must call our MyChart Help Desk at 866-262-6458 so that we may create an account for them.
After logging into your 青瓜视频 Health MyChart account, follow these steps to share access:
- From the Menu, scroll to Sharing and select 鈥淪hare My Record.鈥�
- Select 鈥淔riends and Family Access.鈥�
- Under Who Can See My Record, select 鈥淪hare MyChart Access with Family/Friend.鈥�
- Enter the information for the person with whom you would like to share access.
- Review the agreement language, and check the box to agree to the terms and conditions.
- Select 鈥淪end Invite.鈥�
The person receives an invitation sent to the email account you provided for them, and must then complete the steps listed below.
Accepting an Invitation for Shared Access
To accept an invitation for shared access to someone鈥檚 青瓜视频 Health MyChart account, you must complete the following steps:
- Log into your 青瓜视频 Health MyChart account using the link in the email you received.
- Enter the patient鈥檚 date of birth and choose 鈥淎ccept Invitation,鈥� or choose 鈥淒ecline Invitation鈥� if you do not wish to accept.
For technical assistance with 青瓜视频 Health MyChart, please call our MyChart Help Desk at 866-262-6458.